On May 21, 2020, the Australian government announced that a new national qualification kit, Entry into Care Roles, had been approved by the COVID-19 subcommittee of the Australian Industry and Skills Committee (AISC). These introductory skills are suitable for both people with disabilities and the elderly.  The Productivity Committee reviewed the agreement, a Coag initiative, created in 2008, which defines the employment responsibilities of income and employment services for individual governments, and found that it was no longer intended. The Western Australian government has introduced a free and essential shopping service for vulnerable people isolated in their homes, including people with disabilities. These changes were followed by a review of temporary assistance to participants and service providers for the disabled during the pandemic. The Commission also recommends the establishment of a single agreement on national performance reports, both on the NDIS and on the national agreement on persons with disabilities, as well as a national report on persons with disabilities, which will be presented to Parliament every two years, setting out the objectives to be achieved and not to be achieved. A new agreement must define the responsibility of all levels of government for the provision of services outside the NDIS, including housing, transport, health, justice and education, the report says. This, Sands said, has drowned out the deficiencies already found in homes and transport, which have not yet been properly corrected by the existing NDA. We strongly told the Productivity Commission that the new NOA must have clear responsibilities and reports on results, as well as responsibilities at all levels of governments and public authorities to people with disabilities. We`re curious to see how that will evolve,” she said. Many of the problems with the NDIS are the lack of clarity about the relationship and interface between traditional services, public assistance for people with disabilities and the NDIS.
“Progress in achieving previously agreed goals, such as increasing the employment rate of people with disabilities or improving the well-being of caregivers, is very little progress. We identified key gaps in advocacy services, caregiver assistance and assistance to people with disabilities due to mental illness, as well as access to community and inclusion programs,” said Commissioner Fitzgerald. The Commission recommends that the new NDA clearly state the responsibility of governments for the provision of disability services outside the NDIS and reaffirms the commitment of governments to address the gaps and barriers of services that people with disabilities face when accessing regular services.